Surrey hospitals under significant pressure | News centre

All hospitals across Surrey are currently under significant pressure. 

Please help us by using the right service. 

If your condition isn’t life-threatening, use other NHS services such as NHS 111 (by phone or online), your local pharmacy or GP practice, as well as local Walk-in Centres and Minor Injury Units.

Please only attend Emergency Departments (A&E) for serious illnesses, accidents and life-threatening emergencies.

You should continue to call 999 if your condition is life-threatening.

Help us make sure emergency care is available to those who need it most.

Get the right care and support

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Your guide to NHS services.

Pharmacy and self-care: 

No appointment needed.

• Ear infections
• Sore throat
• Impetigo
• Bites and stings
• Sinusitis
• Coughs, colds
• Minor cuts
• Allergies

0-19 years advice line:

Call 01883 340 922, 8am-5pm (Mon to Fri excl. Bank Holidays).

• Advice on child health, development, and parenting
• Families with children 0-19 years

Call a Midwife:
Call 0300 123 5473, 24/7 urgent maternity triage line. Urgent maternity concerns for those under the care of: Epsom & St Helier, Ashford & St Peter’s and Royal Surrey Hospitals.
 
NHS 111:
Call 111, 24/7 or go online for over 5s.

• Urgent health advice

Linking you with the services you need, e.g., out of hours GP and other services
 
GP:

Contact your practice online or by phone.

• Persistent symptoms
• Chronic pain
• Long-term conditions
• Unusual lumps, bumps

Mental health and emotional wellbeing: 

Visit the Healthy Surrey website 

Minor Injuries Unit:
Serious non-emergency conditions

• Minor broken bones
• Cuts and grazes that won’t stop bleeding
• Bangs to the head

Emergency Department (A&E) and 999:
Medical emergencies only

• Blacking out
• Broken bones
• Serious blood loss
• Traumatic injuries
• Choking
• Chest pains