Integrated Neighbourhood Teams

Integrated Neighbourhood Teams

Working with partners we have defined 12 neighbourhoods where we will introduce multi-disciplinary teams with a single operational lead.

This is about bringing together a broad range of professionals with different skills to work as a team on a day-to-day basis to serve the needs of a defined ‘neighbourhood’ that makes sense to residents.

With no referrals between team members, we want to eliminate the administration that can slow down the route to the right care and result in a disjointed experience. The teams will also be better connected to the local voluntary and community sector, offering a more robust range of support.

What difference will this make?

For local people:

  • you will see the right professional at the right time, closer to home
  • you won’t have to tell your story repeatedly to different professionals
  • your health and wellbeing will be looked after and we will link you to support that can help with everything from diet and mental health to housing and community support.

For staff:

  • you will work alongside and learn from colleagues from different disciplines
  • you will be able to spend less time making referrals, making it easier to discuss someone’s care with the most appropriate professional
  • you will be able to access different solutions from a wider network of support for the people you are caring for
  • it will be easier to access and share the information you need to care for people.
Map showing the 12 areas of North West Surrey that will have an Integrated Neighbourhood Team

We have three neighbourhoods who are early adopters:

  1. Ashford and Stanwell 
  2. Central Woking and Sheerwater
  3. Walton

The other nine neighbourhoods are:

  1. Addlestone
  2. Chertsey and Ottershaw
  3. East Woking (Byfleets, Pyrford)
  4. Egham and Virginia Water
  5. North and West Woking
  6. South Woking
  7. Staines
  8. Sunbury and Shepperton
  9. Weybridge and Hersham

Who is in an Integrated Neighbourhood Team?

Initially, the teams will be made up of the following health and social care professionals:

  • Community nurses
  • Social prescribers
  • Dieticians
  • Phlebotomy (blood testing)
  • Physiotherapists
  • Social services
  • Frailty care professionals
  • Health and wellbeing professionals from district and boroughs
  • Occupational therapists
  • Podiatrists
  • Speech and language therapists

More professionals will be included over time and tailored to meet the diverse needs of different neighbourhoods.

Use of your personal information

Organisations currently involved in providing your care and treatment will ask you if you agree to be referred into the Integrated Neighbourhood Team.

The Integrated Neighbourhood Team could include any of the following organisations, depending on where you live:

These organisations will be joint controllers for your personal data. This means that they share legal responsibility for determining how your personal data is used.

Your personal identifiable data will be shared for direct care purposes with members of staff that are involved in planning and delivering your care and treatment and which have a legitimate relationship with you. De-identified data may also be used for the planning and monitoring of services.

If you have any concerns or wish to submit an objection to your data being shared you can contact Central Surrey Health Ltd (CSH Surrey) who support the effective delivery of Integrated Neighbourhood Teams at or your registered GP Practice.

For further information on how we use your personal data, please read our privacy notice.